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Cashflow
Inflows and outflows
Effective use of credit control
| | Tip#6 Be ASSERTIVE in your collections
Don’t confuse assertiveness with aggression.
Don’t let your customers take you as a soft touch. Once your invoice reaches the due date contact them and insist upon payment.
Don’t accept excuses at face value. Ask direct questions such as “Why have you not been able to pay to the agreed terms”
Most people are honest, and DO want to pay you. Sometimes they have issues which delays things. Learn the difference between those that want and those that don’t want to pay you and apply the appropriate pressure and you will not go far wrong in your approach.
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